FAQ

We offer three residential cleaning options for different needs.

Standard Cleaning is designed to keep an already-maintained home consistently clean through weekly, biweekly, or monthly service.

First-Time Cleaning gives our team extra time and attention to bring your home up to our cleaning standard before moving into regular service.

Move-In / Move-Out Cleaning is designed for empty or nearly empty homes and includes additional detailed cleaning of areas such as inside cabinets, closets, and appliances.

For a detailed room-by-room comparison, visit our Services page.

First-Time Cleaning is designed for homes that need a little more time and attention before starting regular cleaning.

Our team spends additional time on areas that are not normally part of a routine maintenance clean, helping bring your home to a clean baseline.

Once your home has been reset, Standard Cleaning is the perfect option for keeping it that way with weekly, biweekly, or monthly service.

Our First-Time Cleaning is designed to provide the extra time and attention typically associated with a deep clean.

Rather than creating a separate “Deep Cleaning” service, we use First-Time Cleaning to establish a clean baseline before moving into regular maintenance.

Yes. Depending on availability, you can add eligible extras when booking your cleaning.

Available extras and pricing will be shown during the online booking process.

If you don’t see the service you need, contact us before booking and we’ll let you know if we can accommodate it.

We clean accessible areas around and underneath furniture where possible.

For safety reasons, our cleaners do not move heavy furniture or appliances.

Booking is simple and completely online.

Choose your cleaning service, enter your home details, select a date and time, and see your price before confirming your appointment.

No phone calls. No waiting for a quote. No back-and-forth.

We recommend booking in advance to secure your preferred date and time. Same-day and next-day bookings may be available for an additional fee, depending on availability.

Yes! We are happy to clean homes with dogs, cats, and other household pets.

Please let us know about your pets when booking. For everyone’s safety, pets may need to be secured during the cleaning.

You can, but pets should be kept in a safe area where they won’t interfere with the cleaning team.

If your pet is nervous around strangers or tends to escape through open doors, we recommend keeping them safely secured while we’re working.

No. You are welcome to stay home during your cleaning, but you don’t need to be there.

If you’re going to be away, simply provide a safe way for our cleaners to access your home, and we’ll take care of the rest.

No. We provide the cleaning supplies and equipment needed for your service.

Regular dishwashing and laundry are not included in our standard residential cleaning services unless specifically listed as an available extra.

If you need help with an additional task, check the available extras when booking.

Your cleaning price is based primarily on the size of your home, along with the number of bedrooms and bathrooms, cleaning type, frequency, and any selected extras. You’ll see your exact price before confirming your booking.

We believe your price should be clear before you book. Your exact price will be shown during online booking before you confirm.

If the actual condition of the home differs significantly from the details provided when booking, such as a larger home, additional bedrooms or bathrooms, or substantially heavier cleaning than selected, the final price may be adjusted. We’ll always discuss any additional charges with you before proceeding.

No long-term contracts. No complicated commitments. Choose the cleaning frequency that fits your life, with transparent pricing and easy online booking. As your needs change, your cleaning schedule can change with you.

Simple, flexible, and always on your terms.

Yes. Every cleaning professional undergoes a background check before working in our clients’ homes.

Yes. North London Clean carries commercial insurance to help protect our clients, our team, and your home.

We want you to be happy with the service you receive.

If something was missed, let us know within 24 hours and we’ll come back and make it right at no additional charge.